عربي Refund Policy
Welcome to Tawthiq Platform. Please read this Refund Policy carefully before purchasing any of our services. By completing a purchase or using our platform, you acknowledge that you have read, understood, and agreed to this policy.
1. Nature of Services
Tawthiq provides specialized digital services including social media account verification support, digital identity protection, impersonation reporting, and digital identity consulting.
2. Digital Services
All services provided by Tawthiq are digital services that begin processing shortly after activation.
3. Non-Refundable Services
Once a service request has been submitted, the account has been activated, or the service process has started, all payments are considered final and non-refundable.
4. Customer Responsibility
Customers are responsible for selecting the appropriate service package before completing payment. Please review service details carefully before making a purchase.
5. Package Upgrades
Customers may upgrade to a higher service package at any time after activation. In such cases, only the difference between the packages will be charged.
6. No Guarantee of Results
While we strive to provide the highest quality service, outcomes such as account verification or recovery depend on the policies and decisions of the respective social media platforms.
7. Third-Party Platforms
Some services rely on third-party platforms such as social media networks. Tawthiq has no control over the decisions or policies of these platforms.
8. Misuse of Services
Tawthiq reserves the right to refuse or terminate services for users who provide misleading information or use the platform for unlawful purposes.
9. Cancellation Requests
In exceptional cases, cancellation requests may be reviewed if submitted before the service process begins. Approval of such requests is not guaranteed.
10. Service Modifications
Tawthiq reserves the right to modify, suspend, or discontinue any service at any time in order to improve the platform and service quality.
11. Acceptance of Policy
By purchasing or using Tawthiq services, you confirm your full acceptance of this Refund Policy.
12. Contact Information
If you have any questions regarding this Refund Policy, please contact us at:
Email: info@tawthiq.org