Terms & Conditions

Last Updated: October 2026

Welcome to Tawthiq.

Tawthiq is a digital services and digital products company providing digital services, consulting, digital identity-related services, and digital study materials.

These Terms & Conditions govern your use of our website, services, and digital products.

1. Acceptance of Terms

By accessing or using the Tawthiq website or services, you agree to be bound by these Terms & Conditions and the applicable policies published on our website.

If you do not agree with these Terms, please do not use our website or services.

2. Services and Digital Products

Tawthiq provides digital services and digital products, which may include:

Digital identity services
Social media-related services
Digital consulting
Digital support services
Digital study materials
Other digital products and resources

All products described as digital are delivered electronically unless expressly stated otherwise.

3. Digital Study Materials

Digital study materials are provided electronically and may be delivered through:

Customer accounts
Download pages
Email
Download links
Digital files
ZIP archives containing multiple files or folders

Digital study materials are not physical products unless expressly stated otherwise on the relevant product page.

Customers are responsible for downloading and extracting files where necessary using a compatible device or application.

4. Product Information

Before completing a purchase, customers are responsible for reviewing the information provided on the relevant product page.

This may include:

Product title
Author
Edition
ISBN
Product type
Description
Sample or preview
Other relevant information

Customers should ensure that the selected product meets their requirements before completing payment.

5. Customer Responsibility

Customers agree to provide accurate and current information when using our website or services.

Customers are responsible for:

Providing accurate information
Selecting the appropriate product
Reviewing product information before purchase
Maintaining access to their account
Following download and access instructions
Using digital products in accordance with these Terms

6. Acceptable Use

You agree to use Tawthiq only for lawful purposes.

You may not:

Commit fraud
Provide knowingly false information
Attempt unauthorized access to our systems
Circumvent security measures
Interfere with website functionality
Distribute malicious software
Abuse our services
Resell or redistribute purchased digital materials without authorization
Share unauthorized download links
Use our services in violation of applicable law

We reserve the right to restrict or terminate access where these Terms are violated.

7. Digital Product Use

Purchased digital materials are provided for the customer's personal use unless a different license is expressly stated.

Customers may not:

Resell digital materials
Publicly distribute files
Upload files to unauthorized websites
Share private download links
Provide unauthorized access to third parties
Claim ownership of content belonging to another rights holder

8. Intellectual Property

The Tawthiq website and its original content, including text, branding, logos, graphics, designs, and other materials owned or licensed by Tawthiq, are protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, or commercially exploit Tawthiq-owned content without prior written permission.

Digital materials may also be subject to intellectual-property rights belonging to publishers, authors, licensors, or other rights holders.

9. Orders and Payments

Customers are responsible for providing accurate information during the checkout process.

An order is considered completed when the applicable payment has been successfully processed and confirmed.

Digital products may become available immediately or shortly after payment confirmation, depending on the applicable delivery system.

10. Refunds and Cancellations

Refunds and cancellations are governed by our separate Refund Policy.

Customers should review the Refund Policy before completing a purchase.

Due to the nature of digital products, access to or delivery of a digital product may affect refund eligibility.

11. Technical Support

If you experience a technical problem with a digital product, you may contact our support team.

We may assist with:

Download problems
File extraction
Access issues
Technical questions
Delivery-related issues

Customers should contact support before assuming that a digital product is missing or incomplete.

12. Third-Party Services

Our website or services may rely on third-party providers, including payment processors, hosting providers, email providers, analytics services, and other external platforms.

Third-party services operate independently and may have their own terms and policies.

Tawthiq is not responsible for changes, interruptions, restrictions, or decisions made by independent third-party providers.

13. Service Limitations

We make reasonable efforts to provide reliable services and accurate information.

However, we do not guarantee that:

The website will always be available
The website will always operate without errors
Third-party services will remain available
Digital files will be compatible with every device or software environment
A specific outcome will always be achieved for services involving third parties

14. Modification or Termination of Services

Tawthiq may modify, suspend, or discontinue services or digital products when reasonably necessary for operational, technical, security, legal, or business reasons.

We may also restrict or terminate access where a customer violates these Terms or applicable law.

15. Disclaimer of Liability

To the maximum extent permitted by applicable law, Tawthiq shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website, services, or digital products.

Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.

16. Privacy

Your use of Tawthiq is also subject to our Privacy Policy, which explains how we collect, use, protect, and retain personal information.

17. External Links

Our website may contain links to third-party websites.

These links are provided for convenience or informational purposes. Tawthiq does not control or accept responsibility for the content, security, availability, or privacy practices of third-party websites.

18. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated Terms will be published on this page with a revised "Last Updated" date.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Kingdom of Saudi Arabia, unless mandatory applicable law provides otherwise.

Any dispute arising from these Terms shall be subject to the jurisdiction of the competent courts of Saudi Arabia, unless applicable law requires otherwise.

20. No Password Requests

Tawthiq will never request your account password.

Do not provide your password to anyone claiming to represent Tawthiq.

If someone requests your password while claiming to act on behalf of Tawthiq, please contact us through our official contact information.

21. Contact Us

For questions regarding these Terms & Conditions:

Email: info@tawthiq.org